Claims

How to make a claim if you believe that the product is not working properly?
All claims and the complete servicing of our products are provided by an authorized service partner, VSP DATA, a.s. On our website in the "Contact"...
Thu, 2 Nov, 2017 at 12:25 PM
When making a claim, do I have to send the complete pack?
Specific cases differ, but as a rule, we recommend that technicians are allowed to undertake a complete diagnosis of the equipment to be sure that everythin...
Thu, 2 Nov, 2017 at 12:19 PM
How do I find my current claim status?
All claims and the complete servicing of our products are provided by an authorized service partner, VSP DATA, a.s. You can check the current status of ...
Thu, 2 Nov, 2017 at 12:34 PM
How and when can I return the goods purchased in your e-shop?
Have you bought something from our e-shop which does not meet your initial expectations? Don’t worry as you have the statutory right to return goods within ...
Thu, 23 Nov, 2017 at 10:42 AM
Post-warranty service of products
Complete post-warranty service is provided by our authorized service partner, VSP DATA, a.s. Germany   LogTIS GmbH  c/o VSP DATA HUB  Ulmer Strasse 160 ...
Thu, 2 Nov, 2017 at 12:43 PM